AIC Service & Call Center

active investments

The AIC Group is a leading company for multilingual customer service and business process outsourcing for front and back office activities as well as the clear market leader in the tourism and aviation segment. With currently around 550 employees at its locations in Cologne (headquarters), Leipzig, Hanover, Mönchengladbach and Bochum, the AIC Group offers its well-known customers, including those from the tourism, retail and media sectors, a comprehensive and highly individualized range of services comprising customer care, sales, processing, complaint management and social media management.

Through targeted business integration, the AIC Group enables its customers to run efficient business processes.

Sector Business Services
Field Call Center
Transaction type Owner Buy-Out, Buy & Build
Country Germany